Gift Card Terms & Conditions
Lacantus Store reserves the right to update and change the terms and conditions of our Lacantus Store Gift Cards at any time. This does not affect your legal rights. Use of your Lacantus Store Gift Card constitutes acceptance of our Terms and Conditions and we therefore recommend you read them carefully. Lacantus Store Gift Cards remain the property of Lacantus Store who maintains the right to cancel the card in situations where it is deemed necessary to do so. The Lacantus Store Gift Cards are Digital and not Physical Cards.
The value of your Lacantus Store Gift Card can be redeemed in Lacantus Store online (from around the world) at www.lacantus.com. The gift card balance cannot be exchanged for cash or redeemed against the purchase of another card. Please note that Lacantus Store Gift Cards cannot be used in any other online or physical shop than Lacantus Store at www.lacantus.com.
The maximum amount that an individual Lacantus Store Gift Card can hold is £/€/$10,000; this limit cannot be exceeded by performing balance transfers (For amount greater than $10,000, please Contact Us).
Your Lacantus Store Gift Card is valid for a period of 12 months from the date of activation, after which any remaining balance will be removed and the card will become invalid and no longer available for use.
Lost/ Stolen/ Damaged
In cases where your Lacantus Store Gift Card is lost or stolen, Lacantus Store is unable to replace or reimburse the remaining balance on a card. Lacantus Store cannot be held responsible for the any balance lost on a Lacantus Store Gift Card as a result of theft or fraud. All Lacantus Store Gift Cards have a unique PIN number (Digital Code) hidden which is required for online purchases. Lacantus Store cannot be held responsible for any unauthorised use where the card number and/ or PIN have become known to another party.
Using a Lacantus Store Gift Card
Customers may use their Lacantus Store Gift Card via our website (www.lacantus.com) regardless of the country in which the card was purchased. Should you choose to use your Lacantus Store Gift Card outside of the country it was purchased in, foreign exchange rates applicable on the date of the transaction will apply to any transactions performed. Please note any redemptions, balance enquiries, top-ups and balance transfers will be reflected in the currency applicable to the country you are using it in.
Crediting a Lacantus Store Gift Card
Should you return product(s) purchased using a Lacantus Store Gift Card for an exchange of a lesser value, any refund amount due will be credited to the original method of payment. In the event that you may have discarded your Lacantus Store Gift Card, a new Card will be issued to you with the refund amount applied.
If a partial refund is made for any purchase using a Lacantus Store Gift Card and another method of payment, then any refund amount owing will be credited to the Lacantus Store Gift Card in the first instance.
If the total to be refunded is more than originally paid by Lacantus Store Gift Card, then any remaining refund balance will be refunded to the other method of payment used (debit/credit card or cash). But note that transaction rates will be applied by the payment method.
Governing Law and jurisdiction
These conditions are governed by and construed in accordance with the laws of England. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.