LUXURY 60 SECONDS MUSIC CONTEST – VIDEOCLIP CATEGORY – 1 VIDEOCLIP
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DELIVERY; SHIPPING. (a) Lacantus Store will deliver the Products within a reasonable time after receiving Buyer’s purchase order, subject to their availability. The delivery date provided by Lacantus Store for the Products is only an estimate and is based upon prompt receipt of all necessary information from Buyer. If Buyer causes Lacantus Store to delay shipment or completion of the Products, Lacantus Store will be entitled to any and all extra costs and expenses resulting from the delay. Lacantus Store will not be liable for any delays, loss, or damage in transit, and failure to deliver within the time estimated will not be a material breach of contract on Lacantus Store’s part.
(b) Unless otherwise agreed in writing by the parties, Lacantus Store will deliver the Products, DAT or DDP (Incoterms® 2018) at the location specified in the Sales Confirmation (the “Delivery Location”), using Lacantus Store’s standard methods for packaging and shipping same. Buyer will take delivery of the Products within three (3) days of Lacantus Store’s notice that the Products have been delivered to the Delivery Location. If Buyer fails to take delivery of the Products within this three (3) day period Buyer will pay Lacantus Store for the Products and all storage expenses incurred by Lacantus Store. Lacantus Store may, in its sole discretion, without liability or penalty, make partial shipments of Products to Buyer. Each shipment will constitute a separate sale, and Buyer will pay for the units shipped whether the shipment is in whole or partial fulfillment of Buyer’s purchase order. Buyer is responsible for obtaining any import licenses and other consents required for a Product shipment at its own expense, and will provide the licenses and consents to the Lacantus Store before shipment.
(c) The quantity of any installment of the Products, as recorded by Lacantus Store on the dispatch from Lacantus Store’s place of business, is conclusive evidence of the quantity received by Buyer upon delivery, unless Buyer provides conclusive evidence to the contrary. Lacantus Store will not be liable for any non-delivery of the Products to the Delivery Location, unless Buyer gives written notice to Lacantus Store of the non-delivery within five (5) days following the date that Buyer would, in the ordinary course of business, have received the Products. Lacantus Store’s liability for any non-delivery of the Products will be limited to replacing the Products within a reasonable time or adjusting the invoice for the Products to reflect the actual quantity delivered.
FORCE MAJEURE. Force Majeure of any kind, unforeseeable production, traffic or shipping disturbances, war, acts of terrorism, fire, floods, unforeseeable shortages of labor, utilities or raw materials and supplies, strikes, lockouts, acts of government, and any other hindrances beyond the control of the party obliged to perform which diminish, delay or prevent production, shipment, acceptance or use of the goods, or make it an unreasonable proposition, shall relieve the party from its obligation to supply or take delivery, as the case may be, as long as and to the extent that the hindrance prevails. If, as a result of the hindrance, supply and/or acceptance is delayed by more than eight weeks, either party shall have the right to cancel the contract. Should the Lacantus Store’s suppliers fail to supply him in whole or in part, the Lacantus Store shall not be under obligation to purchase from other sources. In such cases, the Lacantus Store shall have the right to distribute the available quantities among his customers while at the same time taking into account his captive requirements.
TITLE; RISK OF LOSS. (a) Risk of loss or damage passes to Buyer passes upon delivery to the carrier. If Buyer fails to accept delivery of any of the Products on the date set forth in Lacantus Store’s notice that Lacantus Store has delivered the Products to the Delivery Location, or if Lacantus Store is unable to deliver the Products to the Delivery Location on the date because Buyer has failed to provide appropriate instructions, documents, licenses, or authorizations, then: (i) risk of loss to the Products will pass to Buyer; (ii) the Products will be deemed to have been delivered to Buyer; and (iii) Lacantus Store, at its option, may store the Products until Buyer takes possession of them, at which time Buyer will be liable for all costs and expenses resulting from the failure (including but not limited to the cost of storage and insurance).
(b) Title passes to Buyer upon Buyer’s payment in full for the Products.
(c) Claims for shortfalls in quantity or for incorrect delivery shall be void if made more than five (5) days after receipt by the customer.
International Shipping Policies for Jewelry
Lacantus Store offers shipping to most international countries worldwide. Please review our international order and shipping policies below as shipping rates and other fees may vary depending on the destination address outside the USA.
For any questions or queries regarding our products or services, please contact our international customer care team.
International orders are all shipped International Priority with our carrier and includes insurance for the full value of the merchandise.
Estimated shipped time is within 10-15 business days, however this might be extended depending on the customs process and may vary depending on the destination country.
Customs, Duties, Taxes and Other Charges
Orders shipped to addresses outside the USA may be subject to additional charges, taxes or fees which are determined by the local customs office of the destination country. Any import duties, custom fees, taxes or other charges that may be collected for international orders are the responsibility of the customer.
International purchasers should contact their customs office for accurate duty and tax information. You may also find helpful information for estimating taxes and duties on the U.S. Customs Website.
Where available, the websites of local customs offices are also provided here.
Lacantus Store extends the same 15 day return policy on orders shipped outside of the USA. The customer is responsible for all shipping costs, duties, VAT and taxes that may be incurred in returning the item(s) back to Lacantus Store or our Jewelry Partner. We do not accept C.O.D returns.
If any duties, VAT or taxes were paid to the shipping carrier on receipt of the order, it is the customer’s responsibility to contact them to request any refunds.
In the event a package is refused at customs by the customer, or if a customer is unavailable to accept the package from the shipping carrier and Lacantus Store is charged any return shipping charges, duties, VAT or taxes, the customer will be responsible for all expenses related to the outbound shipment and return of the package. This amount will be deducted from the original sales amount when the refund is applied.
Lacantus Store will refund the same amount in USD to international customers per the initial purchase. In the event a refund is issued and the exchange rate has fluctuated from when the initial international purchase was made, Lacantus Store will not be responsible for any possible decrease in the foreign currency refund amount and/or any fees that may be imposed by the receiving international bank.
Please follow the steps on the return policy page to process a return. The return carrier to use is at the sole discretion of the customer, however the recommended shipping carriers are UPS and Federal Express.
APPLICABILITY. These Global Terms and Conditions of Sale (“Terms”) apply to the purchase of products and ancillary services (collectively the “Products”) by seller (“Lacantus Store”) and the buyer (“Buyer”), each of which is identified in the accompanying quotation, credit application, proposal, order acknowledgement, or invoice (the “Sales Confirmation”). These Terms and the Sales Confirmation comprise the entire agreement between the parties (collectively, the “Agreement”). Buyer accepts these Terms by signing and returning Lacantus Store’s quotation, by sending a purchase order in response to the quotation, or by Buyer’s instructions to Lacantus Store to ship the Product. No terms, conditions or warranties other than those identified in the quotation and no agreement or understanding, oral or written, in any way purporting to modify the terms and conditions whether contained in Buyer\'s purchase order or shipping release forms, or elsewhere, shall be binding on Lacantus Store unless hereafter made in writing and signed by Lacantus Store\'s authorized representative. Buyer is hereby notified of Lacantus Store’s express rejection of any terms inconsistent with this Agreement or to any other terms proposed by Buyer in accepting Lacantus Store’s quotation. Neither Lacantus Store\'s subsequent lack of objection to any terms, nor the delivery of the products or services, shall constitute an agreement by Lacantus Store to any terms.
INSPECTION; REJECTION OF PRODUCTS. (a) Lacantus Store warrants (i) subject to the other provisions of the Contract, good title to and the unencumbered use of the Goods; (ii) that Goods manufactured by Lacantus Store and/or Lacantus Store’s Affiliates shall conform with Lacantus Store’s specifications therefore and be free of defects in materials and workmanship. Lacantus Store will make good by the supply of a replacement part or parts, any defects which, under proper use, care and maintenance, appear in Goods of Lacantus Store’s Affiliates’ manufacture and which are reported to Lacantus Store within one (1) year after their delivery (the “Warranty Period”) and which arise solely from faulty materials or workmanship: provided always that defective items are returned to Lacantus Store at Buyer’s cost carriage and insurance prepaid within the Warranty Period. Repaired or replacement items will be delivered by Lacantus Store at Lacantus Store’s cost to Buyer. Goods replaced in accordance with this Section 8 shall be subject to the foregoing warranty for the unexpired portion of the Warranty Period from the date of their return to Buyer (or completion of correction in the case of Services), whichever expires the later.
(b) Notwithstanding Section (a), Lacantus Store shall not be liable for any defects caused by: fair wear and tear; materials or workmanship made, furnished or specified by Buyer; non-compliance with Lacantus Store’s storage, installation, operation or environmental requirements; lack of proper maintenance; any modification or repair not previously authorized by Lacantus Store in writing. Lacantus Store’s costs incurred in investigating and rectifying such defects shall be paid by Buyer upon demand. Buyer shall at all times remain solely responsible for the adequacy and accuracy of all information supplied by it.
(c) Subject to Section 10, the foregoing constitutes Lacantus Store’s sole warranty and Buyer’s exclusive remedy for breach thereof. No representations, warranties or conditions of any kind, express or implied, shall apply as to satisfactory quality, merchantability, fitness for any particular purpose or any other matter with respect to any of the Goods.
RETURNS, REFUNDS & EXCHANGES (Applicable for Clothing, Apparel, Accessories in European Countries). Returns: Only products originally shipped from Lacantus Store or from an affiliate / authorized supplier will be considered for return to Lacantus Store. By a Customer requesting return of products to Lacantus Store, the Customer certifies that the products were purchased from Lacantus Store and there has been no substitution of the product from another supplier, distributor or other source of the product. The customer has 14 days to cancel the order after receiving it, and a further 14 days to send most goods back for a full refund (including delivery costs). Any return must be in the original packaging and in unused condition except if approved for failure analysis/warranty evaluation by a Lacantus Store sales representative via a Return Material Authorization (RMA).
Exchanges: Any item for exchange must be in new condition and in the original packaging. Exchanges must be requested within five (5) days of ship date. Defective item(s) may be exchanged / returned for the same item.
Items purchased from Lacantus Store that have been used or altered and any items that have been sold as NC / NR will not be accepted for exchange. Non-Cancelable and Non-Returnable Items: Products listed as NC/NR status (Non-cancelable and Non-Returnable) are identified on the Cart Page for web orders and via Order Acknowledgement for all other orders. Return Freight / Restocking Fee: Lacantus Store reserves the right to charge cancellation and restocking fees, at a minimum rate of 15% to be deducted from the Customer refund. Lacantus Store does not refund the original shipping and handling. Customer is responsible for all return freight charges. Refunds: Upon receipt and inspection of returned item(s), Lacantus Store will advise of the refund status. In the case of factory warranty or failure analysis, Lacantus Store will issue any applicable credit pending manufacturer confirmation of failure. Lacantus Store initiates credits via the original method of payment within 48 hours of approval. Refunds via credit card can take up to 10 business days to post to the account.
Cancellation / Return / Exchange Policy
CANCELLATION. Cancellation or modifications of all or part of any order are subject to Lacantus Store’s prior written consent in each instance. If cancellation or modification is allowed, Buyer agrees to pay to Lacantus Store all expenses incurred and damage sustained by Lacantus Store on account of the cancellation or modification, plus a reasonable profit. Pricing for undelivered Products may be increased in the event of an increase in Lacantus Store’s cost, change in market conditions or any other causes beyond the Lacantus Store’s reasonable control.
PRICES. The prices of the Products are those prices specified on the front of the invoice. Prices in any Sales Confirmation from Lacantus Store are subject to change upon notice sent to Buyer at any time before the Sales Confirmation has been accepted. Prices for Products covered by this Agreement may be adjusted by Lacantus Store, upon notice to Buyer at any time prior to shipment, to reflect any increase in Lacantus Store’s cost of raw materials (e.g., by manufacturing, customizing or producing a sales order as requested by the customer) incurred by Lacantus Store after issuance of the applicable Sales Confirmation. All stated prices are exclusive of any taxes, fees, duties, and levies, however designated or imposed, including but not limited to value-added and withholding taxes that are levied or based upon the amounts paid under this Agreement (collectively, “Taxes”). Any Taxes related to the Products purchased pursuant to this Agreement are the responsibility of Buyer (excluding taxes based on Lacantus Store’s net income), unless Buyer presents an exemption certificate acceptable to Lacantus Store and the applicable taxing authorities. If possible, Lacantus Store will bill Taxes as a separate item on the invoice presented to Buyer. If any exemption certificate presented by Buyer is held to be invalid, then Buyer will pay Lacantus Store the amount of the Tax and any penalties and interest related thereto.
PAYMENT. Payment may be made by check, money order, credit card, PayPal or wire transfer (all fees are borne by the Buyer). Unless otherwise set forth in the Sales Confirmation, Buyer will pay all invoiced amounts within thirty (30) days following the date of Lacantus Store’s invoice. Without prejudice to Lacantus Store\'s other rights, unpaid amounts will accrue interest at a rate equal to the lesser of one and one-half percent (1.5%) per month and the maximum rate permitted by applicable law, during the period of delay or from due date until paid, plus Lacantus Store’s reasonable costs of collection. Lacantus Store reserves all other rights granted to a Lacantus Store under the Uniform Commercial Code (“UCC”) for Buyer’s failure to pay for the Products or any other breach by Buyer of these Terms. If Buyer fails to make each payment when it is due, Lacantus Store reserves the right to change or withdraw credit and thereby suspend or cancel performance under any or all purchase orders or agreements in which Lacantus Store has extended credit to Buyer. In addition to all other remedies available to Lacantus Store (which Lacantus Store does not waive by the exercise of any rights hereunder), Lacantus Store may suspend the delivery of any Products if Buyer fails to pay any amounts when due and the failure continues for five (5) days following Buyer’s receipt of notice thereof. Buyer may not withhold payment of any amounts due and payable as a set-off of any claim or dispute with Lacantus Store, regardless of whether relating to Lacantus Store’s breach, bankruptcy, or otherwise.
15-Day Free Return Policy
(Not aplicable for preowned, refurbished, antique or vintage Items. Only New Items.)
We take great pride in the quality and workmanship of our merchandise and want you to be completely satisfied with your purchase from Lacantus Store. If, however, for any reason you wish to return your purchase, we will gladly refund, replace, or exchange any unworn item(s) within 15* days of delivery date. A pre-paid shipping label will be provided FREE of charge (for domestic orders) to return your item(s) – limited to one per customer, from our Associated Jewelry.
To Return an Item:
Lacantus Store offers free shipping on all orders within the United States.
- Please send us an email to firstname.lastname@example.org with the subject \"RETURNS\" in order to follow the instructions to initiate your return. When complete, please print the return invoice.
- Once your return order request is submitted, we will email you a fully insured pre-paid FedEx return shipping label within 72 hours (Monday-Friday).
- Please note that our return shipping address will be different that our Lacantus Store office address as it goes to a different address for additional security.
- Place a copy of the return invoice (generated in step 1) in a new and unused SMALL FedEx box, along with the returned item(s) and any original documentation.
- The return shipping label will contain an outer label and an inner label. Attach the inner FedEx return label to the small box.
- Place the small FedEx box inside a new and unused MEDIUM FedEx box and attach the outer label on the medium box. please note:We will NOT accept any packages that are shipped back to us in a used box.
- Drop off the sealed package to any authorized FedEx shipping center and obtain a receipt of the drop off. For security purposes, for items valued more than $10,000 please make sure to send the return label between Monday to Thursday ONLY. (Please do not drop off outside these days as insurance will be voided). For items valued under $10,000 packages can be dropped off any day of the week.
Click here to find a FedEx Service center. Do NOT use a FedEx Drop Box.
- If you are not eligible for a return label please send us an email to email@example.com with the subject \"RETURNS\", and we\'ll provide you with the address to returns fully insured.
The return carrier to use is at the sole discretion of the customer; however recommended shipping carriers are UPS, Federal Express and USPS.
The customer will be solely responsible for any loss or theft during transit to our return center if failing to adhere to the above guidelines.
Lacantus Store extends the same 15 day return policy on orders shipped outside of the USA. The customer is responsible for all shipping costs, duties, VAT and taxes that may be incurred in returning the item(s) back to Lacantus Store. We do not accept C.O.D returns.
If any duties, VAT or taxes were paid to the shipping carrier on receipt of the order, it is the customer\'s responsibility to contact them to request any refunds.
To Return an Item:
- Place a copy of the return invoice in your return packaging, along with the item(s) you are returning.
- For your protection, we advise that you insure the package for the full amount of the invoice plus shipping charges. Lacantus Store is not responsible for items lost or damaged while shipping.
- We\'ll provide you by email the address where all packages must be sent.
The return carrier to use is at the sole discretion of the customer, however the recommended shipping carriers are UPS and Federal Express.
If you require assistance, please feel free to contact us to firstname.lastname@example.org, Monday through Saturday 24 hours.
Terms & Conditions (Domestic & International):
- Note: All returned items must have the white security tag attached on the item; Any item that is returned without the security tag attached will not be accepted. This excludes loose diamond purchases.
- Packages of all jewelry items including loose diamonds must be received at our fulfillment center within 15 days from the delivery date.
- All returned items must be unworn and undamaged in the original boxes along with the original certificates where applicable. There should be no scratches or marks on the item and no sign of wear; the product should not have been altered in any way. Any items that are received that have been worn, damaged, or altered will not be refundable. Original shipping charges are non-refundable.
- All ORIGINAL diamond certificates (where applicable) and a copy of the original invoice must be included with the package in order for a full refund to be issued. Any package missing the original certificate(s) will be charged a fee of $150.00 per original certificate with no exceptions.
- Lacantus Store is not responsible for any packages it does not receive, or returns not submitted in accordance with these guidelines.
- Lacantus Store will decide how to refund customers. Payments received by credit card will be refunded the same way, bank transfer or Paypal (with a transaction fee of 3%). Payments received by bank wire will be refunded by company check, bank transfer, or Paypal (with a transaction fee of 3%). A refund by bank wire can be requested for a charge of $40. Checks are sent via regular US Mail to the billing address in the original order (unless otherwise requested) and typically deliver within one week after the return has processed. Orders paid for through PayPal will be credited back to your PayPal account within two weeks. All international returns will be refunded by bank wire for a processing fee of $40, bank transfer, or Paypal (with a transaction fee of 3%).
- Please allow 3-5 business days for processing after a return is received.
- Special orders, such as custom mountings or jewelry pieces that were requested but are not specifically shown on our website, are non-cancelable and non-refundable items.
- We have attempted to recreate the appearance of our jewelry on our website as close to reality as possible. Keep in mind that different computer monitors may show variations of product colors and details.
*Loose Diamonds (with or without a mounting) and Finished Jewelry purchased for $50,000 or above have 10 day return policy from the delivery date.
LIMITED WARRANTY. (a) Lacantus Store warrants to Buyer that the Products will be free from defects in material and workmanship for a period of one (1) year following the date of delivery to the Delivery Location (the “Warranty Period”). Notwithstanding the foregoing, the Warranty Period for consumable Products will in no event exceed recommended replacement intervals set forth in the published specifications and instructions provided by Lacantus Store or its suppliers or subcontractors Instructions (“Instructions”). If, prior to the expiration of the Warranty Period, Buyer informs Lacantus Store in writing of any breach of this limited warranty, then Lacantus Store may repair or replace the Products that gave rise to the breach or, in Lacantus Store’s sole and exclusive discretion, refund the amounts that Buyer paid for the Products.
(b) The foregoing limited warranties do not apply to (i) any defect in Products not manufactured by Lacantus Store; and (ii) any Products manufactured according to Buyer’s specifications.
(c) Buyer will bear the costs of access, de-installation, re-installation and transportation of the Products to Lacantus Store and back to Buyer. Any repair or replacement pursuant to this limited warranty will not extend the Warranty Period. Lacantus Store does not warrant the Products, or any repaired or replacement parts, against normal wear and tear or corrosion. This limited warranty and remedy are expressly conditioned upon: (i) Buyer’s payment of the purchase price in full, (ii) Buyer giving written notice of the defect, reasonably described, to Lacantus Store within five (5) days of the time when Buyer discovers or ought to have discovered the defect, (iii) the storage, installation, operation, use, and maintenance of the Products in compliance with the Instructions, (iv) the existence of proper records of Buyer’s operation and maintenance of the Products during the Warranty Period, (v) Buyer providing Lacantus Store with a reasonable opportunity to examine the Products and the aforementioned records, and (vi) the absence of any unauthorized modification or repair of the Products, including without limitation the removal or alternation of any serial numbers or warranty date decals.
(d) THE REMEDIES SET FORTH IN THIS SECTION 10 ARE BUYER’S SOLE AND EXCLUSIVE REMEDIES FOR ANY FAILURE OF LACANTUS STORE TO COMPLY WITH ITS OBLIGATIONS UNDER THIS AGREEMENT, INCLUDING ANY BREACH OF THE LIMITED WARRANTY SET FORTH IN THIS SECTION 10. LACANTUS STORE MAKES NO OTHER WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, OF ANY KIND, AND LACANTUS STORE DISCLAIMS ALL OTHER WARRANTIES WHATSOEVER, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
For antiques, vintage, preowned, used, or refurbished items purchased or acquired through Lacantus, the same Terms and Conditions of sale, shipping and return apply as in Auctions. Please read here.
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