Welcome to lacantus.com (“Lacantus Store”). These Terms & Conditions govern your access to and use of this website, including any purchases made through it. By accessing or using this website, you agree to these Terms & Conditions.

Please read them carefully.

1. Independent Terms for lacantus.com

lacantus.com operates as an independent online store focused on premium furniture, lighting, décor, and home products.

Because this website uses specific suppliers, logistics partners, and operational processes:

The Terms & Conditions of lacantus.com apply exclusively to purchases made on this site.
Shipping, Return & Refund, and Privacy/Data/Cookies policies are separate and regulated independently for this website.

lacantus.com specializes in premium, artisan-crafted furniture, lighting, and home products, with a strong focus on quality materials and responsible production.

Each website or brand operated by the owner of Lacantus Store may be subject to different commercial and operational terms.

2. Use of This Website

By using this website, you confirm that:

You are at least 18 years of age
You will comply with applicable laws
You will not use the site for fraudulent purposes
You will not misrepresent your personal information
The details provided at checkout are accurate, complete, and current

Lacantus Store reserves the right to refuse access, cancel orders, or limit service if suspicious or unauthorized activity is detected.

3. Product Information

We strive to provide accurate product images, descriptions, specifications, and dimensions. However:

Colors may vary depending on your screen settings
Natural materials such as wood, stone, leather, and textiles may show slight and expected variations
Handcrafted items may include natural marks, textures, or variations inherent to artisanal production

Such characteristics do not qualify as “not as described.”

If you need clarification regarding materials, sizing, finishes, or fit, please contact us before placing your order.

4. Pricing & Payments

All prices are listed in U.S. dollars (USD), unless stated otherwise.

We reserve the right to:

Update prices at any time
Correct listing errors
Adjust promotions or discounts
Refuse or cancel orders with pricing inaccuracies

Payments are processed securely through trusted third-party payment gateways such as PayPal, Stripe, or others clearly indicated at checkout.
We do not store full credit card details.

5. Order Acceptance

Your order is confirmed when you receive an order confirmation email.
However, Lacantus Store reserves the right to cancel or refuse an order for reasons including, but not limited to:

Item out of stock
Payment failure or verification issues
Incorrect or suspicious billing information
Pricing or listing errors
Fraudulent or unauthorized activity
Delivery restrictions or logistical complications

If an order is cancelled, you will receive a full refund.

6. Shipping

Shipping is governed by the Shipping Policy of lacantus.com, which forms part of these Terms.

Key points include:

We may offer free shipping within the United States on most items, when indicated on the product page or at checkout
Estimated delivery: 1–5 business days for in-stock products (longer for oversized or special shipments)
Delivery delays caused by carriers, weather conditions, customs, or external factors are outside our control
Responsibility begins once the customer receives the product and can inspect it

For full details, please refer to the Shipping Policy.

7. Returns & Refunds

Returns and refunds are governed exclusively by the Return & Refund Policy of lacantus.com.

Core rules include:

Returns accepted only for valid reasons (damaged, defective, incorrect, not as described, wrong quantity)
Timeframes: 7 business days for furniture/lighting/décor, 14 business days for electronics
Items must be unused, unassembled, and in original packaging
Ultra-exceptional cases may be reviewed at our sole discretion and only partial refunds may apply

For full details, refer to the Return & Refund Policy.

8. Warranty

Electronics and electrical products include a 12-month manufacturer warranty.
This warranty does not cover:

Misuse or improper installation
User damage
Modifications
Attempted repairs by unauthorized parties
Normal wear and tear

Non-electronic items may include manufacturer warranties where specified.

9. Intellectual Property

All content on lacantus.com—including images, text, designs, logos, layout, and product descriptions—is owned by Lacantus or its partners and protected by applicable copyright, trademark, and intellectual property laws.

You may not copy, modify, distribute, or reproduce any content without written permission.

10. Third-Party Websites

Our website may contain links to third-party sites for convenience.
Lacantus Store is not responsible for the content, policies, or actions of external websites.

Accessing third-party websites is at your own risk.

11. Limitation of Liability

To the maximum extent permitted by law:

Lacantus Store is not liable for indirect, incidental, punitive, or consequential damages
We are not responsible for carrier delays, delivery errors, loss of use, or user installation mistakes
Your sole remedy for any claim relating to a product is limited to the amount you paid for that product

We do not guarantee uninterrupted or error-free access to the website.

12. Indemnification

By using this website, you agree to indemnify and hold harmless Lacantus Store, its owners, partners, and suppliers from any claims, losses, liabilities, or damages resulting from:

Misuse of the site
Violation of these Terms
Misuse of a product
Fraudulent or unauthorized account activity

13. Governing Law & Disputes (Reinforced Version)

These Terms & Conditions and all transactions conducted through lacantus.com are governed exclusively by the laws of France, where Lacantus Store is legally registered and operated. By using this website or completing a purchase, the customer expressly agrees to this choice of law.

Any dispute, claim, or controversy arising from the use of the website, from an order, or from any product purchased shall be resolved solely through binding remote arbitration, conducted according to internationally recognized arbitration rules.
No in-person hearings shall be required under any circumstances.

The customer expressly waives any right to initiate proceedings in local courts outside of France, including courts in the United States or Canada.
Class actions, collective claims, and representative actions are expressly waived.

Both parties must attempt to resolve disputes through written communication and amicable negotiation before initiating arbitration.
Arbitration decisions are final and binding.

14. Changes to These Terms

We may update these Terms & Conditions at any time.
Changes take effect immediately upon being posted to this page.

Continued use of the website signifies acceptance of the latest version.

15. Lacantus Store Company

Entreprise individuelle – Auto-entrepreneur
Nom commercial : Lacantus Store
SIRET : 888 164 811 00018
888 164 811 R.C.S Chambéry
Siège social : 10 Avenue de Verdun, Aix-Les-Bains, France.

16. Contact Us

For questions regarding these Terms & Conditions, please contact us:

Email: info@lacantus.com

General Terms Of Sale

Online Products, Images & Artisanal Nature

lacantus.com presents a curated selection of premium furniture, lighting, décor and home products, many of which are crafted in the United States by local manufacturers and artisans.

We make every effort to ensure that product images, finishes, dimensions and specifications are accurate. However:

Colors and textures may vary slightly depending on your screen or device.
Natural materials (such as solid wood, stone, leather, metal, glass and fabrics) may present unique variations in grain, tone, veining, or texture.
Handcrafted or made-to-order pieces may show subtle differences from one item to another, which are part of their artisanal character and not considered defects.

All images and product visuals on lacantus.com are owned by LACANTUS or its suppliers and are used with authorization.
Any use, copying or reproduction without our express written permission is strictly prohibited and may lead to legal action.

Product Availability & Made-to-Order Items

Products displayed on lacantus.com reflect availability based on information provided by our suppliers and partners.

Some items may be:

In stock and ready to ship
Produced in small batches
Made-to-order or manufactured upon purchase

All orders are subject to final availability confirmation. After you place an order, our Order Department may:

Verify stock levels with the supplier
Confirm lead times for made-to-order items
Cancel or adjust the order if a product becomes unavailable or cannot be fulfilled as initially indicated

In such cases, you will be notified as soon as possible and offered an alternative or a refund.

Dimensions, Installation & Product Details

Each product page includes approximate dimensions, materials, finish information and, where applicable, assembly or installation requirements.

It is the customer’s responsibility to:

Verify that the product dimensions are suitable for the intended space (including doorways, elevators and staircases)
Ensure that any required installation (e.g. hard-wired lighting, wall mounting, special fixtures) is carried out by qualified professionals and complies with local regulations

We cannot be held responsible if a product cannot be delivered, installed or moved into the customer’s premises due to access limitations or measurement errors.

Prices, Currency & Taxes

All prices on lacantus.com, as well as payments and invoices, are displayed in USD (US dollars).

For orders shipped within the United States:

Applicable sales tax may be added at checkout where required by law.

For orders shipped to Canada or other countries (when available):

Duties, import taxes and customs fees may apply according to local regulations.
These charges, if applicable, are the responsibility of the customer and are not included in our product prices.

Payment Methods

We accept secure payment methods such as:

PayPal
Major credit and debit cards via our payment processors
Other methods clearly indicated at checkout

For security reasons, we may only ship orders to addresses that can be verified by the payment provider or that match billing information, or after additional verification.

Order Status, Processing & Separate Shipments

Orders are usually processed within the timeframes indicated in our Shipping Policy.

Because we work with multiple suppliers and warehouses:

Items from the same order may ship separately.
Each shipment will have its own tracking information.

You can follow your order using tracking emails or by contacting our support team.

Discounts, Promotions & Store Credit

From time to time, lacantus.com may offer promotions, discount codes or store credit:

Each promotion or code has specific conditions and a validity period.
Promotions cannot be extended or applied retroactively once they expire.
Some promotions may not be compatible with others or with certain product categories (for example, made-to-order or limited edition pieces).

Store credit or vouchers issued in lieu of refunds can generally be used once, within a defined timeframe, and only on lacantus.com, unless indicated otherwise.

Delivery, Shipping & Duties (Summary)

Shipping conditions for lacantus.com are described in detail in our Shipping Policy, but in summary:

We may offer free shipping within the United States on most items, with estimated delivery of 1–5 business days for in-stock products (longer for oversized or special shipments).
Shipping to Canada, where available, may involve additional transit time and customs processing.
Packages may be accompanied by commercial invoices or documentation showing the value of the goods, as required by customs authorities.
Duties, import taxes and brokerage fees (if applicable) are not included and are the responsibility of the customer.

Delays caused by carriers, customs, weather or other external factors are outside our control.

Return Conditions for Furniture, Lighting & Home Products (Summary)

Full rules are set out in our Return & Refund Policy, but in summary:

Only justified returns are accepted (damaged, defective, incorrect item, not as described, wrong quantity), within the applicable timeframe (generally 7 business days for furniture and décor, 14 business days for electronics or items requiring installation).
Items must be unassembled, uninstalled, unused and returned in their original packaging, including all parts, hardware, documentation and protective materials.
Customers must keep the packaging until the product has been fully inspected.
Clear photos or videos of the issue are required before any return authorization is issued.
Unauthorized returns, returns sent to the wrong address or without an RMA number may be refused and returned to the sender.

In extremely exceptional and justified cases, we may review other return situations at our sole discretion.
In such cases, only partial refunds may be granted, and restocking fees and return shipping costs will generally apply.