At Lacantus Store, we value your privacy and are committed to protecting your personal information. This Privacy, Cookies & Data Protection Policy explains how we collect, use, store, and safeguard your data when you interact with our website or make a purchase.

By using our website, you agree to the practices described below.

1. Information We Collect

We collect personal information only when necessary to provide our services, process your orders, and improve your shopping experience.

Personal Information You Provide

• Name
• Shipping and billing address
• Phone number
• Email address
• Payment information (processed securely through PCI-compliant providers; we do not store full card details)
• Order details and purchase history

Information Collected Automatically

Through cookies and tracking technologies:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on site
• Referring URL
• General location (city/state level)

This data helps us improve site performance, personalize your experience, and prevent fraud.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill orders
• To provide customer support
• To update you on your order status
• To verify payments and prevent fraud
• To improve website functionality and user experience
• To offer personalized product recommendations
• To send relevant marketing communications (only if you opt in)
• To comply with legal obligations

We do not sell personal information.

3. Legal Basis for Processing (GDPR-Lite)

For visitors from the EU/EEA or UK, we rely on these legal bases:

• Contractual necessity: to process orders and provide support
• Legitimate interest: analytics, fraud prevention, site optimization
• Consent: marketing emails and non-essential cookies
• Legal obligation: maintaining certain transaction records

Although Lacantus Store may operate from outside the EU/EEA, we apply these protections as an added layer of transparency.

4. Payment Processing

All payments are handled through secure third-party gateways such as:

• PayPal
• Stripe
• Other secure payment gateways we may use in the future.

These processors are responsible for handling your card information safely. We do not store full credit card numbers.

5. Cookies Policy

Our website uses cookies and similar technologies for functionality, analytics, and personalized experiences.

Types of Cookies We Use

Essential Cookies
Required for the site to function (shopping cart, checkout, security).
These cannot be disabled.

Analytics Cookies
Used to understand how visitors use our site (e.g., Google Analytics).

Performance Cookies
Improve page load speed and user experience.

Advertising & Retargeting Cookies (Optional)
Used for personalized ads (e.g., Google Ads, Meta Pixel, TikTok Pixel).
Only active if you consent.

Cookie Consent

Upon visiting the site, you may see a cookie banner allowing you to:

• Accept all cookies
• Reject non-essential cookies
• Customize preferences

You can modify your cookie settings at any time through your browser or device settings.

6. Sharing Your Information

We only share your information with trusted third parties when necessary:

• Payment processors
• Shipping carriers
• Fraud prevention services
• Email and marketing platforms (only if you opted in)
• Analytics providers

We do not sell personal data under any circumstances.

7. Data Storage & Security

We implement industry-standard security measures to protect your data, including:

• Encrypted data transmission (HTTPS/SSL)
• Secure server infrastructure
• Limited employee access
• Regular security reviews

We retain personal information only for as long as needed for legal and operational purposes.

8. Your Rights (GDPR-Lite)

If you are located in the EU/EEA or UK, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion (“right to be forgotten”)
• Restrict certain processing activities
• Object to marketing communications
• Request data portability

To exercise your rights, contact: privacy@lacantus.com

9. CCPA Notice (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

Right to Know

Request disclosure of what personal information we collect and how it is used.

Right to Deletion

Request the deletion of personal information, with certain legal exceptions.

Right to Opt Out of Sale

Lacantus Store does not sell personal information.

Right to Non-Discrimination

You will not be treated differently for exercising your privacy rights.

To submit a CCPA request, contact us at:
ccpa@lacantus.com

You may be asked to verify your identity before we process your request.

10. Children’s Privacy

Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.

11. Data Transfers

As a company that may use servers located in the United States and other countries, your data may be processed outside your country of residence.
By using our site, you consent to such transfers.

We ensure appropriate safeguards to protect personal information during international transfers.

12. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those sites.

13. Changes to This Policy

We may update this policy periodically.
Any changes will be posted on this page with an updated revision date.

We encourage you to review this page regularly.

14. Contact Us

For questions about privacy or data protection:

Email: info@lacantus.com